Help Desk

How much does it cost?

The following services are included with your Virtual Fax Machine account:

Included Services

Service	Description	Pricing	Pricing Details
Receive Faxes	Receive faxes directly in your email inbox. You are given a real telephone number that belongs to you alone. Received faxes are forwarded to your email address and optionally kept on our servers for access anywhere in the world via the web.	Local (Texas) phone number $6.95 per month	Your first month is free. Thereafter, you will be charged $7.95 monthly which allows you to receive up to 300 pages. After you receive 300 pages you are billed at $0.049 per page.
		Toll Free phone number $8.95 per month	You will pay $8.95 per month for the first 50 pages received. After the 50 pages received, you will pay $0.10 per received page.
		US (non-TX) phone number $8.95 per month	You will be charged $8.95 monthly which allows you to receive up to 300 pages. After you receive 200 pages you are billed at $0.049 per page.
Send Faxes	As part of your monthly service you can send faxes from the web, email, or desktop. No longer will you need to feed a document into a physical fax machine for transmission.	$0.049 per minute	After sign up, you can elect to add funds manually or allow our system to automatically debit your credit card when your account balance is low.
Fax Storage	Store your faxes for later viewing anywhere in the world.	5MB included free	We give you 5MB of storage for free with your account. Faxes are allowed to reside in your account for up to 90 days. If you need more space or want more time to keep your faxes online, extra storage space can be purchased at $2.00 per additional 5MB and $2.00 per additional 30 days.
Bulk Faxing	Fax the same document to hundreds or thousands of clients around the world.	Included with your VFM membership	You pay $0.049 per minute with a $10.00 minimum fee to send faxes. That is the equivalent of 200 faxes.

What will I pay at sign up?

You pay nothing at sign up. After 30 days, your credit card will be charged our low monthly fee.

Are there hidden fees?

Absolutely not! You are only billed your monthly fee and any applicable usage fees. There are no other service fees or activation fees with this service. (Sales tax applies to Texas users.)

"FlatRateFax has been extremely cost effective and convenient. After 3 months of use, I have saved an average of $98.00 a month. I no longer require a second phone line. I don’t waste paper from all of the unwanted faxes my company receives, not to mention, the fax cartridges not being wasted. I never miss an important fax because my email travels with me on my phone when I leave the office. FlatRateFax has proven to be a good business decision!"

Sabrina M.

ProLending Mortgage

"You folks are really good with customer service. I wish everyone I dealt with was as responsive."

Jeudi J.

AT&T Business Solutions