Help Desk

What is the IVR / Remove Me Service?

IVR or Interactive Voice Response is a telephony based system we offer for automatic fax number removal. This service provides your clients with an easy to use mechanism to be quickly added to your Do Not Fax list.

Who should use the IVR / Remove Me Service?

IVR is an optional service recommended for all clients. By law, you must provide a means for a fax recipient to be removed from a fax list.

How does the IVR / Remove Me Service work?

When called, the user is prompted to enter their fax number to be removed. The number is then added to your Do Not Fax list which all lists are scrubbed against before being sent.

When will I be billed and what is the price for the IVR / Remove Me Service?

This service will be billed monthly and charged to the credit card you have on file. For only $10 per month and $.10 per call, you can eliminate the added frustration and reduce the costs associated with manually managing your Do Not Call List. You can cancel the service at any time.

Where can I subscribe for the IVR/ Remove Me Service?

You can order this service from Account Settings menu under the Bulk tab at the FlatRateFax.com website. Sign up for IVR now.

"Thank you so much for the incredibly fast support!"
Justin M.

"I am very happy that I made the switch from my fax machine to FlatRateFax.com. When I am waiting on an important fax, I no longer have to worry about my fax machine being out of paper or toner, or a paper jam ruining my fax. I'll never own another fax machine. Thank You FlatRateFax.com!!!!!"
Eden Construction Partnership, Inc.

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