Viewing TIF Email Attachments
When you receive a fax via email, it will be in a TIF graphic format with the file extension .TIF. Most versions of Microsoft Windows come with a built-in TIF viewer which should be adequate to view multi-page tiff. This viewer can be different for the different versions of Microsoft Windows. Below we have described the differences based on the version of Microsoft Windows you are running.
Windows 98/ME/NT4/2000 all come with the Kodak Image Viewer (under Programs->Accessories->Imaging). This viewer has two arrow buttons on the toolbar that control paging when viewing a multi-page TIFF.
Windows XP comes with the Windows Picture and Fax Viewer (this should be the default preview application when you open a TIF file, if not you can right click on the TIF file under Windows Explorer and click Open With to select this application). It has two arrows in the center of the bottom toolbar that control paging when viewing a multi-page TIFF (note there are also two arrows on the far left of the bottom toolbar -- these are not the pagination buttons).
If for some reason a different program is launching when you open a VFM TIF file, you have installed an application which has changed the file type association for TIF files on your computer. Follow the manufacturers instructions for this application to view all pages of a multiple page TIF. If this application is not capable of displaying multi-page TIFs, you will need to restore the original TIF viewer for your version of Windows.
How do I restore the original Windows XP TIF Viewer?
When you open a fax attachment now you should be able to see all of the pages in the document. If you are still having trouble viewing multiple pages, try downloading the free TIF viewer from IrfanView. Go to the IrfanView website or download it now.
- From your windows desktop, click the Start button and then click Control Panel.
- From the Control Panel, double click on Folder Options.
- Click on the File Types tab and then scroll down until you find the TIF extension.
- Click on the line containing the TIF extension and then click on the Change button.
- The Open With window will now appear. Click on on Windows Picture and Fax Viewer and then click OK.
- You will be back at the Folder Options window. Click on the Close button and you are finished.
Need a TIF viewer for our fax attachments?
Typically your Microsoft Windows installation should have a TIF viewer installed. If yours does not, we recommend downloading IrfanView. IrfanView is free software that runs on most versions of Microsoft Windows. Go to the IrfanView website or download it now.
Can't see all the pages of your fax?
This is a result of using a TIF viewer that does not support multiple pages. The problem can be fixed by restoring the Microsoft defaults for viewing TIFs or by downloading a program like IrfanView. First try to restore your default Microsoft TIF viewer. If this does not provide you with a fix, we recommend downloading IrfanView. IrfanView is free software that runs on most versions of Microsoft Windows. Go to the IrfanView website or download it now.
"You folks are really good with customer service. I wish everyone I dealt with was as responsive."
AT&T Business Solutions
"We use this service at AT&T .. and love it!"
Sr. Account Executive., AT&T